Effective Date: May 2025
At Poster Memories, we take pride in delivering high-quality poster and canvas prints worldwide. Below you’ll find details on our shipping process, carriers, estimated delivery times, and tracking.
1. Processing Time
All orders are processed within 1–3 business days after receiving payment. During peak seasons or sales events, processing times may be slightly extended, but we always aim to ship as quickly as possible.
2. Shipping Options & Rates
We offer both domestic (USA) and international shipping:
📦 United States:
- Standard Shipping: 3–6 business days
- Expedited Shipping: 2–3 business days
- Shipping Carrier: USPS, UPS, or FedEx depending on your location
🌍 International Shipping:
- Estimated delivery: 7–14 business days
- Carrier: Varies by country (DHL, PostNL, Local Postal Partners)
- Customs and import duties may apply depending on your country’s policies
Note: Shipping times are estimates and may vary due to factors outside our control (weather, customs, etc.)
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected delivery method. We offer free shipping promotions during select periods — sign up for our newsletter to stay updated.
4. Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number. You can track your shipment directly via the carrier’s website or through the tracking link provided in your confirmation email.
5. Packaging & Protection
All posters and canvas prints are packaged securely to prevent damage during transit:
- Posters: Shipped in heavy-duty mailing tubes or flat mailers (depending on size)
- Canvases: Packed with protective wrap and corner guards
If your item arrives damaged, please contact us immediately at [email protected] with photos so we can assist you.
6. Undeliverable or Returned Packages
If a package is returned to us due to an incorrect address or failed delivery attempt, we’ll contact you to arrange re-shipment. Additional shipping charges may apply.
7. Delays & Exceptions
While we work hard to ensure timely delivery, we are not responsible for delays caused by:
- Customs clearance
- Carrier issues
- Incorrect shipping information provided at checkout
8. Questions or Concerns?
If you have any questions about your shipment or need assistance with tracking, please contact us:
📧 [email protected]
📍 PosterMemories – California, USA
📌 Related Policies
For more information, please refer to our other policy pages: